Troubleshooting

I don’t see any video. What should I check?

Verify the HDMI cable is firmly connected to both LeafKVM and the target.
Confirm the target is actually outputting HDMI (some systems require enabling external display).
Check the LeafKVM touchscreen:
- Does it detect HDMI video signal? if yes, the resolution and frame rate will display on main page.

My keyboard/mouse input doesn’t work.

Make sure the primary USB-C port is connected to the target.
Check that if the USB emulation is enabled via WebUI.
Try reconnecting the USB-C cable or another USB port on the target.

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